In the case of a casino online bonus, you may be completely unaware that some wagers may result in the cancellation of your reward. A large number of players are unaware of the terms and conditions of promotion money, which is the main reason they lose the bonus. It is quite common that these betting slips are at the center of the casino that you do not select while having a bonus.
Why Casinos Cancel Bonus Progress
Casinos like NeoSpin give bonuses to get new players. But they do not want to lose money. So they make rules about how you can use the bonus. Some bets are not allowed when you have a bonus.
In 2024 online casinos paid out over $4 billion in bonuses. But they also took away about $1.2 billion in bonus funds from players who broke the rules. Most of the time, players did not know they were breaking the rules.
Common Reasons for Bonus Cancellation
The casino will often cancel your bonus if you:
- Bet too much money at once
- Place bets on games that are not allowed
- Make bets that have low risk
- Try to cash out before meeting the wagering rules
Betting Slips That Void Casino Bonuses
Not all bets are the same when you have a bonus. Some bets will make the casino take away your bonus right away.
High-Value Bets
If you bet more than the max bet amount, your bonus might be gone. Most casinos set a limit on how much you can bet when you have a bonus. This limit is often $5 or 5% of the bonus amount, whichever is less.
For example, if you get a $100 bonus, you might not be able to bet more than $5 at a time. If you bet $10, the casino might take away your bonus.
Low-Risk Betting Strategies
Casinos do not like when players try to play it safe with bonus money. If you bet on both red and black in roulette or both the player and banker in baccarat, your bonus might be gone.
Types of Bets That Cancel Bonus Progress
Let’s look at the most common betting slips that will cancel your bonus progress.
| Bet Type | Risk Level | Typical Bonus Policy | Common Games | Cancellation Rate |
| Even-money bets | Low | Often prohibited | Roulette, Blackjack | 95% |
| Hedge betting | Very low | Always prohibited | Table games | 100% |
| Progressive betting | Medium | Sometimes allowed | Slots, Blackjack | 50% |
| High-volatility bets | High | Usually allowed | Slots | 10% |
Game Restrictions
Most casinos limit which games you can play with bonus money. Slots often count 100% toward wagering. But table games like blackjack might only count 10% or not at all.
If you play a game that is not allowed with your bonus, the casino might:
- Cancel your bonus
- Take away your winnings
- Ban your account in serious cases
How to Protect Your Casino Bonus
You can keep your bonus safe if you know what to do. Here are some tips.
Read the Terms and Conditions
Always read the bonus terms before you take a bonus. Look for:
- Max bet limits
- Game restrictions
- Wagering requirements
- Time limits
Keep Track of Your Bets
Write down how much you bet and on which games. This will help you know if you are meeting the wagering rules.
Ask Customer Support
If you are not sure if a bet is allowed, ask the casino’s customer support. Get their answer in writing by email or chat so you have proof later if there is a problem.
Real Player Experiences
Many players have lost their bonuses because of betting slips that were not allowed. One player lost a $500 bonus because they bet $6 on a slot game when the max bet was $5. Another player lost a $1,000 bonus because they played blackjack, which was not allowed with that bonus.
These stories show why it is so important to know the rules. The casino will not usually give your bonus back if you break the rules, even if you did not mean to.
Casino bonuses can be good if you know how to use them right. But you need to be careful about which bets you make. If you stick to the rules, you can enjoy your bonus and maybe even win some money.